Frequently Asked Questions
A few practical answers before you get in touch.
How do I inquire about a product?
Select the color and size, add it to your bag, and choose Email inquiry. Review the prepared draft and send it using your email app. No order is recorded by the website.
Is my bag saved?
Your selections are stored in your browser, not a customer account. They can be different on another device or browser.
Can I pay online?
No. Our team confirms availability, shipping and payment options directly. Payment icons are visual references, not connected checkout services.
How do wholesale inquiries work?
Use the wholesale page to prepare an email. Wholesale prices, minimum quantities and case packs are confirmed directly, not calculated from retail prices.
How can I check an existing order?
Contact our team with your order number. There is no automated order database or login on this website.
What if my email app does not open?
Copy the prepared draft into your usual email service and send it to [email protected]. Preparing a draft alone does not send a message.